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Customer Service

SHIPPING:

All products ship within 3-5 business day using USPS, UPS, OR FedEx.  If you wish for faster delivery,  please contact us for pricing information.

Retail Customers:

Our merchandise has a warranty against manufacturing defects.  All returned items will be replaced with the identical product unless the product is unavaliable then the customer can choose something else in the same price range via the website.  When returning items please make sure you include your full name, return address and a brief description of what you are requesting.  All returns for rings due to size issues will need to include return postage of $2.95.  We do not offer refunds, exchanges are welcomed.  Our mailing address is Shader Productions 957 Nasa Parkway # 505 Houston Texas 77058

PRIVACY POLICY:

This privacy policy applies to all of our products and services.

We will never share, sell or rent your personal information to any third party for promotional use. We may disclose information to our partners who introduced you to new products or services.  We may disclose or report personal information where it is required by law.

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