To Our Customers:
We hope that everyone is staying healthy and safe during this time. In light of the ever-changing developments with Coronavirus (COVID-19), the health and well-being of our entire family of customers and agents remains our top priority.
We expect to receive and replenish inventory over the next few weeks and will update the website as quickly as possible. We have great new designer-inspired styles that are perfect for spring! As a way to thank all of our customers, both new and returning, we are offering an additional 20% off, plus free shipping, when you use the promo code "helloshader" at checkout. This offer expires on April 30, 2020.
Get 20% off your first purchase after you sign up for our newsletter or register your new purchase for the one-year guarantee.
Still need that "Perfect Piece" to complete your look? Shader Jewelry has the season's must-have pieces and chic, timeless pieces, too.
We love our jewelry-loving customers, so contact us with any fashion jewelry question. We'd love to get to know you!
957 NASA Pkwy #505, Houston, Texas 77058
Our goal remains the same during this time: to provide you with new and exciting products and to serve you to the best of our ability. We will continue shipping orders and answering emails in the order they are received, just not on a daily basis. We appreciate your patience and understanding.
Congratulations on your purchase! Our products come with a one-year replacement guarantee.
Our products are made with the highest quality materials, and we take great pride in our attention to detail and workmanship. To ensure lasting beauty, protect the item from contact with abrasives and avoid exposure to chemicals, lotions, and perfumes. To clean, use only mild soap and water. Make sure to dry thoroughly with a soft cloth.
Should you encounter a problem with your purchase, any exchanges made in person at an event with an agent will be done at no cost to the customer. Exchanges that need to be conducted via mail will need to complete the following: to receive a replacement, send the damaged jewelry item, together with a copy of the purchase receipt, and money order for $9.95 for shipping and handling to the address below. Should your item no longer be available, an item of similar style and value will be provided. Please ship in a padded envelope or small box, properly packaged to avoid loss or further damage in transit. We ship our replacements anywhere in the United States.
Please make the money order payable to and ship to:
957 Nasa Parkway #505
Houston, TX 77058