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Still need that "Perfect Piece" to complete your look? Shader Jewelry has the season's must-have pieces and chic, timeless pieces, too.
We love our jewelry-loving customers, so contact us with any fashion jewelry question. We'd love to get to know you!
957 NASA Pkwy #505, Houston, Texas 77058
Customer Service is currently handled on Monday, Wednesday, and Friday. If we miss you, we will get back to you ASAP.
Congratulations on your purchase! Our products come with a one-year replacement guarantee.
Our products are made with the highest quality materials, and we take great pride in our attention to detail and workmanship. To ensure lasting beauty, protect the item from contact with abrasives and avoid exposure to chemicals, lotions, and perfumes. To clean, use only mild soap and water. Make sure to dry thoroughly with a soft cloth.
Should you encounter a problem with your purchase, any exchanges made in person at an event with an agent will be done at no cost to the customer. Exchanges that need to be conducted via mail will need to complete the following: to receive a replacement, send the damaged jewelry item, together with a copy of the purchase receipt, and money order for $9.95 for shipping and handling (per item) to the address below. Should your item no longer be available, an item of similar style and value will be provided. Items received without a money order will be discarded. Please ship in a padded envelope or small box, properly packaged to avoid loss or further damage in transit. We ship our replacements anywhere in the United States.
Please make the money order payable to and ship to:
957 Nasa Parkway #505
Houston, TX 77058